Genex guarantees greater than 99.999% for inclusions
and 100% for exclusions. All tests are run two times to ensure
conclusive results. All tests are performed by certified Ph.D
level doctors using the latest PCR technology and the full genetic
report, DNA profile, and laboratory data are provided with each
test.
Greatest Flexibility
If you have a special request (e.g. split kit
for testing in two different cities) or if you are in a special
situation, contact us at 1-888-262-2263 and our technical staff
will be able to assist you.
Test Kit Guarantee
Genex provides a 100% guarantee for its
testing kits. Even if you lose or damage the kit, Genex
will replace it immediately at no cost.
16 Loci Premium Test Guarantee
The accuracy of a DNA test depends on the number
of genes which are examined. The more locations that are examined,
the more accurate the test becomes. Genex guarantees all 16
gene locations are tested.
Superior Customer Service
Genex guarantees complete client support throughout
every stage of the testing process. Genex is one of the largest
testing laboratories in the world and our reputation for the
best quality testing is unparalleled. We guarantee that whether
you proceed with our legal or our private test, you will receive
conclusive results with no hassle. We are here to help you and
we are confident that with our experience, technology, and dedication
to customer care, we will make this experience as easy for you
as possible.
