If you have a special request (e.g. split kit
for testing in two different cities, discreet shipping etc.)
or if you are in a special situation, contact us at 1-888-262-2263
and our technical staff will be able to assist you.
Test Kit Guarantee
Genex provides a 100% guarantee for its
testing kits. Even if you lose or damage the kit, Genex
will replace it immediately at no cost.
Superior Customer Service
Genex guarantees complete client support throughout
every stage of the testing process. Genex is one of the largest
testing laboratories in the world. We are here to help you and
we are confident that with our experience, technology, and dedication
to customer care, we will make this experience as easy for you
as possible.